If you decided to end your monthly membership subscription you have 72 hours from the start of your subscription's billing cycle to receive a full $29.95 refund. There are no refunds on yearly subscriptions.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Please be aware that sharing of the user name and password is strictly prohibited. The use of user name and passwords will be monitored for your protection and any abuse of such may result in, but not limited to, termination of subscription and access to the members only information, $25 fee charged to credit card, denial of future use of the site, and no refund.
Free membership will give you a new 5 question quiz to study. They are randomly picked each week from our wide range of topics. Just simply sign up for our FREE membership, validate your email address, and then log in. No obligations.
Paid memberships will give you so much more. Over 4,000 questions to test you on all the information that has been used on previous promotion exams. For those who want a study guide to study from, you will have access to our 12 Week Lieutenant Study Program.